Inside Sales

Muleshoe, TX

Muleshoe Vet Supply is adding an Inside Sales member to the team!

Top priority: Supporting the salesmen and keeping their orders moving.

Store coverage with the Store Clerk

  • Inside Sales or the Store Clerk must be here at all times so the store is always covered. If one is gone, the
  • other covers.
  • Lunches are one hour and must be coordinated with the Store Clerk so one person is always here
  • Time off must be coordinated the same way before the request goes to the Practice Manager
  • When the Store Clerk is out, help cover the store responsibilities, including greeting and waiting on customers and handling
  • checkout, and more. When covering, customers in the store come first. 
  • If neither the Warehouse Staff nor the Warehouse Manager is available, help cover customers in the warehouse.

Sales support responsibilities

  • Arrive at least 15 minutes before opening and stay until closing
  • Communicate clearly and professionally with customers
  • Communicate with the salesmen by email or phone
  • Process field orders: print Rx labels and pick lists
  • Process app orders: print Rx labels and pick lists, then complete the order in the app
  • Complete sales for the salesmen
  • Make corrections to sales orders and shipments
  • Print shipping labels
  • Prepare hazmat declaration sheets when needed
  • Take completed orders out to the warehouse for the delivery driver
  • Run reports and process credit memos as needed
  • Release the orders they handle once they confirm no corrections are needed
  • When Outside Sales cannot get to it, handle their billing and credit memos, including releasing invoices and releasing and applying credit memos
  • Act as the go-between for the salesmen and drivers when needed
  • Help keep the website up to date with pricing and inventory

General

  • Be willing to help wherever needed when time allows
  • Physical requirements and qualifications
  • Sit at a computer for long periods, with standing and walking through the day
  • Lift up to 80 lbs
  • Comfortable with computers and Acumatica